Ordering and production

Information on order creation, cancellation and fulfillment

8 articles in this collection
Written by Alex Galindo and Israel Zhuky

How do I place a manual order?

Orders can be created manually, either for normal fulfillment or for samples

Written by Israel Zhuky
Updated over a week ago

How do I cancel or edit an order?

Orders can be cancelled or modified before they are sent to production

Written by Israel Zhuky
Updated over a week ago

How can I check the status of an order?

Find out you order's status via your dashboard

Written by Israel Zhuky
Updated over a week ago

What are our average production times?

More information on our production and fulfillment timeframes.

Written by Alex Galindo
Updated over a week ago

How does the production process work?

Printers we use for all the processes

Written by Alex Galindo
Updated over a week ago

How do I manage Out of Stock products?

You have different options when it comes to managing OOS products

Written by Israel Zhuky
Updated over a week ago

What happens when a product is out of stock?

There's two ways to proceed when your product is OOS

Written by Israel Zhuky
Updated over a week ago

What is a product template and how do I use it?

Product templates are available to upload to your store at any moment. Here is how to create one

Written by Alex Galindo
Updated over a week ago