Most orders are shipped within 2-5 business days. This timeframe varies depending on factors such as the number of items on your order(s), our stock, and production levels.
How long will my order be in production?
The majority of our items have an average production time of 2-3 business days.
During high-volume seasons and during holidays, production times tend to be longer, therefore the average production time cannot always be guaranteed.
Why is my order stuck in production?
A longer production time can be attributed to a number of factors:
Out of Stock garments: If one or more item(s) in your order are out of stock and need to be ordered.
Defective or missing print file(s): If a print file provided is damaged or missing altogether, the order will be delayed while the issue is resolved.
Quality Control issue: If an item does not pass one of our seven-step quality control processes, the order is delayed while it is fixed or reprinted.
Large quantities: If an order contains more than 100 items, production will most likely take longer than the average production time.
Can I expedite my order?
As we mention, the production times depend on a few factors, but we do offer upgraded shipping options, and please reach out to our merchant support for more details.
If your order has been more than 7 business days in production, please contact our support team through our email: [email protected]