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Why payments are getting rejected?
Why payments are getting rejected?

Common causes of card payment failures and how to resolve it.

Isabella Pural avatar
Written by Isabella Pural
Updated over a week ago

Experiencing a payment failure or having your card rejected can be a frustrating situation when trying to complete a transaction. In this article, we will explore some common reasons why your payment may fail and provide insights on how to address the issue to ensure a smooth and successful payment process. Understanding these potential causes can help you overcome payment challenges and complete your transactions with ease.

  1. Invalid Address - One of the reasons why a payment might fail is an invalid address. Double-check the accuracy of the billing address you have provided and ensure it matches the address associated with your payment method.

  2. VPN Usage - Using a Virtual Private Network (VPN) can sometimes interfere with payment processing. Disable your VPN temporarily or try using a different network to see if it resolves the issue.

  3. Blocked by the Bank - In certain cases, your bank might have blocked the transaction for security reasons. Contact your bank to verify if any restrictions are in place and request them to authorize the payment.

  4. Insufficient Funds - One of the most common reasons for payment failure is insufficient funds in the linked account. Ensure that you have enough funds available to cover the transaction amount.

  5. Blocked Charges per Card Number Daily - Some banks impose limits on the number of charges allowed per card within a day. If you have already reached this limit, you may encounter issues with additional transactions. Contact your bank to inquire about any such restrictions and request an increase in the limit if necessary.

  6. CVC Verification Failure - The Card Verification Code (CVC) is an essential security feature. If the CVC entered during the payment process does not match the one associated with the card, the transaction may fail. Double-check the CVC and ensure it is correct.

  7. Technical Error Occurred - Sometimes, technical glitches can occur during the payment process, leading to transaction failures. In such cases, it is recommended to try the transaction again after a short period or contact the payment service provider for assistance.

If you have any inquiries or concerns regarding payment, our dedicated merchant support team is here to assist you. Feel free to reach out to us through our Live Chat feature or by sending an email to [email protected].

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