All Collections
Integrations and stores
How do I change my store's address for returned packages?
How do I change my store's address for returned packages?

Information on managing returned packages

Krystelline Rose Jimenez avatar
Written by Krystelline Rose Jimenez
Updated over a week ago

By default, all stores are configured with a ship from location with Awkward Styles' fulfillment center under your store name. This means all returned packages will be sent back to us. For more detail about returns, please refer to our return policy.

If you do want to receive returned packages, you can choose to customize the return address under your store setting.

Follow the next steps to change the address:

  1. Click on the "Your stores" tab

  2. Find your store and click on its Settings button

  3. Under the "Store Address" tab, click on "Custom Address"

  4. Add your address information and click the "Save" button

Did this answer your question?